Absa Group Limited is our parent company and is one of the top 40 companies listed on the Johannesburg Stock Exchange. We are one of Africa’s largest diversified financial services groups offering an integrated set of products and services across personal and business banking, corporate and investment banking, wealth and investment management and insurance. The Group has a presence in 12 African countries and an international representative office in London. We have almost 40,000 employees, more than 1,000 branches, and approximately 10,000 ATMs.

The Group owns majority stakes in banks in Botswana, Ghana, Kenya, Mauritius, Moçambique, Seychelles, South Africa, Tanzania (Barclays Bank Tanzania and National Bank of Commerce), Uganda, and Zambia. The Group also has representative offices in Namibia and Nigeria, as well as insurance operations in Botswana, Kenya, Moçambique, South Africa and Zambia.

Absa represents a uniquely diverse African banking group whose purpose is to bring possibility to life.

All chequebooks issued from 11 November 2019 onwards will be branded with the Absa Bank Uganda Limited brand identity.

You can use your Barclays cheque book until April 2020. After that date only cheques drawn on from an Absa cheque book will be accepted.    

Nothing will change in how we serve you on a daily basis, so you can bank with us as confidently as you always have.

We know how important a decision like this is, and, before coming to any conclusions, we consulted widely with employees, customers, regulators and other stakeholders across the continent. The outcome of these discussions was that we needed one brand to unite all our operations across Africa. The Absa brand is already well-established and well-known in parts of Africa, and has strong African and international banking credentials.    

Although Barclays PLC is no longer a majority shareholder, they continue to have a shareholding in our parent company, Absa Group Limited.    

You can bank with us as safely as you always have. Absa Group Limited is one of the largest banking groups in Africa, with a balance sheet size of more than USD 91 billion (as at 30 June 2019).

The process of changing Barclays Bank of Uganda Limited to Absa does not affect the functionality of products or services. Your account and cards will continue to work as they always have.    

Yes, you can continue to use all your Barclays products and services in the same way as you have in the past.

Our transition period is being carefully managed and will align with stakeholder and regulatory requirements to ensure that the changes are as seamless as possible. We are working hard to ensure a smooth transition of all our systems from Barclays to Absa, with minimal interruption to our customers.    

Bank charges and rate changes happen from time to time in most banks. Any changes to bank charges or rates will not be a result of our brand transition or change, but will happen as part of our normal course of business.    

If you suspect that your account has been compromised, contact our call centre on 0800 222 333 toll free or +256 312 218 347. If your card is lost, stolen, retained or jammed while using a Barclays or Absa ATM, contact our call centre on 0800 222 333 toll free or +256 312 218 347.