Get the shopping, travel and lifestyle experiences that you deserve

Special offers for travel and luxury accommodation 

Personalised benefits and rewards from retailers worldwide 

Medical protection for your travel and tourism

Access to emergency services (GCAS) when you travel

Cover for flight cancellations and lost luggage 

Buyer's protection for goods bought in store and online

Extended warranty on items bought with your Visa card

Collision damage waiver for car rental 

Explore Visa offers

Designed to elevate every moment beyond the ordinary

  • Exclusive benefits and discount partners

    We see how you have arrived at success - that's why we offer elite lifestyle benefits and extended solutions

    See credit card master agreement See loyalty points programme terms and conditions

  • Medical and legal assistance


    Our services include telephone medical advice, referrals to medical service providers, and monitoring of medical conditions both before and after hospitalisation. We also arrange to deliver essential medicines and equipment, dispatch physicians to cardholder locations, and handle medical evacuation and repatriation.
     
    • Medical expense and repatriation cover: up to $750,000
    • Medical emergency cover in country of residence: up to $5,000
    • Hospital benefits: up to $1,500
    • Medical cover against winter sports: up to $500

    Additionally, we provide referrals for legal and interpreter services.

  • Travel insurance

    This service includes travel advice and assistance, cancellation, curtailment and travel delay, baggage delay and hijack insurance. You can also feel rest assured with medical expenses and repatriation hospital benefits, insurance of your possessions and money, travel accident insurance, personal liability insurance and we cover overseas legal expenses. 

    • Travel assistance: up to $500
    • Cancelation and curtailment: up to $55
    • Missed flight departure: up to $1,000
    • Missed connection flight: up to $500
    • Travel delay cover: up to $300
    • Baggage delay cover: up to $300
    • Hijacking cover: up to $500
    • Travel accident cover: up to $500,000

  • Extended warranty/buyer's protection


    To take advantage of these benefits the full payment of items must be made with a Visa card (in-store or online). Only newly purchased items are covered and only accidental damage of mobile phones for up to 180 days is covered. Cardholders are given 28 days from the incident date to submit a claim, but theft cases must be reported within 24 hours of its discovery. Limits are covered in the terms and conditions. Lastly, particular limits apply to online purchases that are not delivered or are damaged in transit.
     
    • Personal possession and cash cover: up to $1,000
    • Personal liability cover: up to $100,000
    • Bail bond: up to $5,000
    • Cover against robbery at ATM: up to $350

    For more information on all of the various insurance policies applicable to your card type, please use the following link and access code:

    cardholderbenefitsonline.com/search-service and use Access Code: Aspire2016

  • Global Cardholder Assistance Services (GCAS)

    GCAS offers a set of value-added services to clients worldwide. GCAS provides multilingual around-the-clock services with over 100 toll-free telephone numbers in most travel destinations worldwide to prevent fraud and allow for the safe delivery of replacement cards or cash.

    Cards can be blocked within 30 minutes if lost, stolen, damaged or compromised. We offer emergency card replacement services and emergency cash disbursement. 

  • eStatements FAQs

    What is an eStatement?

    An e-Statement is a secure electronic version of your bank Credit card statement, available via Absa Online Banking and the Absa Mobile App. It contains the same information as a paper statement and can be accessed anytime, anywhere.

    How do I register for eStatements?

    You can register easily through Absa Online Banking or the Absa Mobile App. Simply log in, go to the Statements or Profile Settings section, and select e Statements to enroll.

    Is there a fee for eStatements?

    No. eStatements are provided at no cost to you.

    How will I know when my eStatement is ready?

    You will receive an email and/or SMS notification when your eStatement is available.

    Are eStatements secure?

    Yes. Your eStatements are accessed through Absa’s secure digital banking platforms, ensuring your information remains protected.

    Can I download or print my eStatement?

    Yes. You can download your eStatement in PDF format and print it at your convenience.

    How far back can I access my eStatements?

    You can access your recent eStatements through digital banking. For older statements, please contact us for assistance.

    What should I do if I cannot access my eStatement?

    Please confirm that you are logged into your digital banking profile. If the issue persists, contact our Absa Contact Centre or visit your nearest branch.

    Can I switch back to paper statements?

    Yes. You can update your statement preference at any time via digital banking or by contacting us.

    What are the benefits of eStatements?

    Convenient and quick access; secure and confidential; environmentally friendly; easy to store and retrieve.

    Need more help?

    For further assistance, please contact the Absa Contact Centre or visit your nearest branch.

Need more help?

Call us on:
0800 222 333 (Toll Free)
+256 (0) 312 218 348 (Network charges apply)

Email us:

absa.uganda@absa.africa