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ATM banking help guides

You can do more than withdraw cash at the ATM. Our step-by-step guides tell you how to send cash, redeem CashSends and deposit cash.

How to do a
CashSend

Send cash to anyone, even if they don't have a bank account.

How to redeem a CashSend

We show you easy steps to redeem a CashSend at the ATM.

How to do a cash deposit

It's easy to make a cash deposit at the ATM at any time.

How to do a CashSend at an ATM

Insert your card and enter PIN
Select the “More” services option
Select “Purchase money Voucher” option
Enter value of voucher to be purchased
Enter mobile number of recipient
Confirm transaction
Money voucher ID is displayed and receipt printed
Send the 4 –digit PIN and the voucher ID to the recipient to claim funds

How to redeem a CashSend

Select “cardless services”
Enter money voucher ID and PIN provided by sender
Confirm transaction
ATM will dispense the voucher amount

How to deposit cash at the ATM

Select Cardless services
Then select cash deposit
Enter recipient’s account number
Then enter recipient’s name or mobile number as reference
Insert cash into the ATM
Conclude transaction and collect receipt

Need more help?

Call us on:
0800 222 333 (Toll Free)
+256 (0) 312 218 348 (Network charges apply)

Email us:

absa.uganda@absa.africa